How to choose an accredited removalist for your move (and why it matters)
Choosing a removalist isn’t just about who has the biggest truck or the cheapest hourly rate. It’s about trust, professionalism, and knowing your belongings are protected from start to finish. That’s why selecting an accredited removalist is one of the most important decisions you can make when preparing for a move.
In Australia, the highest industry benchmark is set by the Australian Furniture Removers Association (AFRA), an organisation that establishes training standards, safety expectations and professional guidelines for its members. Bundaberg Removals and Storage is proud to be an AFRA member, and the benefits of that accreditation flow directly to our customers.
Accreditation means a license for insurance
The majority of removalists don’t have accreditation through AFRA, and this means that they cannot legally offer or advise on insurance. Customers who don’t often deal with the removals industry are generally unaware of this. Sometimes, a removalist will offer something like “free insurance”, but in situations like this, you need to really check into what you’re getting. If a removalist is unaccredited, there’s a chance that “free insurance” isn’t actually any form of insurance at all. And if anything happens, at best, customers are relying on goodwill for things to be made right; at worst, they are completely unprotected.
Bundaberg Removals and Storage, as an AFRA member, is qualified and licensed to provide insurance information and appropriate cover options. Each staff member who discusses insurance must be individually trained and authorised to do so. If you want insurance, you need to choose a removalist with AFRA membership.
Accredited removalists meet high standards
They have professional training
AFRA-accredited removalists must ensure staff are trained in correct lifting, packing, handling heavy items, using specialised equipment and working safely inside customers’ homes. This reduces the risk of damage, injuries and delays during your move.
A higher standard of care
Accreditation means you experience a consistent level of professionalism from quoting and communication to delivery and follow-up. You know what to expect, and you know your belongings are in good hands.
How to choose the right accredited removalist
When comparing moving companies, use the checklist below to ensure you’re choosing a team you can trust:
1. Confirm their accreditation
Check that the company is listed as an AFRA-accredited removalist. This should be visible on their website or in their service information.
2. Look for local experience
Choose a company that knows your local area well and has a proven track record moving households over a number of years.
3. Read customer reviews
Reviews give you insight into punctuality, communication and care taken during moves. Look for themes of reliability, professionalism and consistent service.
4. Ask about their process
A good removalist will happily explain how they handle your move from start to finish and leave you feeling confident that they can take your move on.
Choose a removalist backed by accreditation, experience & care
An accredited removalist provides the reassurance that your move will be handled safely, professionally and with genuine care. Bundaberg Removals and Storage meets these standards through AFRA accreditation and decades of local experience, giving you confidence that every step of your move is managed to the highest level.
Planning a move? Request your free quote today and let our team help make your transition smooth and stress-free.
