Removal insurance
Why insurance matters when you move
At Bundaberg Removals and Storage, we offer genuine removal insurance options so you can move with confidence. As members of AFRA, we have the ability to be licensed and qualified to provide insurance, and can offer protection that many other removalists simply cannot. This means your belongings can be covered from the moment they leave your home until they are safely delivered to your new address or placed into storage.
The truth about removalist insurance
Many people assume that insurance is automatically included when they book a removalist. In reality, most removal companies are not licensed to offer insurance. Some may list “free insurance” on a quote, but this is often misleading.
Without the correct licence, they cannot legally provide or advise on insurance. In these situations, customers are relying purely on goodwill if something goes wrong, rather than having a real policy in place. We believe it is important for customers to know the difference.
AFRA membership and industry standards
As long-standing members of AFRA, the Australian Furniture Removers Association, we meet strict industry standards that are voluntarily upheld by accredited removalists across Australia.
AFRA is a not-for-profit organisation that sets guidelines for training, professional conduct and safe practice. AFRA membership is also a requirement for a removal company to hold the necessary insurance licence. Every staff member who discusses insurance with you must be individually qualified, and our team meets these requirements.
If you would like to understand AFRA standards further, we encourage you to visit the AFRA website for independent information on what quality removal services should include.
What most removalists cannot offer
Standard removalist negligence insurance is not the same as customer insurance. Negligence cover only applies if the removalist is at fault. This means incidents such as weather damage, accidental breakage, fire, or flood may not be covered unless you have the correct policy.
As we are licensed, we can offer real insurance cover that protects you from events outside of the removalist’s control. This is a key point of difference for Bundaberg Removals and Storage, as very few removalists in the region are licensed to provide this.
Our insurance options
We offer a range of insurance options to suit your move, including:
Clear, honest advice
We take the time to explain every part of your cover, including what is included, what is excluded and how claims work. Our goal is to ensure you never feel unsure about your protection. Transparency and clarity sit at the centre of the service we provide.
A trusted local company since 1990
Bundaberg Removals and Storage has been proudly serving the region since 1990. Our reputation is built on professionalism, care and long-standing trust in the community. Offering genuine insurance options is part of our commitment to doing things properly. When you move with us, you can feel confident knowing your belongings are protected not only by experienced removal specialists but also by real insurance cover that meets industry standards.
Ready to plan your move?
If you are planning a move or would like to understand your insurance options, our team is here to help. Request a free quote, and we will guide you through the level of protection that best suits your situation.
